Excellent Client Feedback

Independent feedback. Keeping us on our toes since 2008

We’ve been teaching in the Alps now since 1998 and in that time we’ve taught tens of thousands of clients. Each year we learn and develop and we think that the service and experience we provide (both at booking, and on the slopes) is a direct result of this experience. But don’t take our word for it.

We ask each client that skis with us for their feedback when they return home using an independent feedback system, feefo. This feedback gets posted directly to our website. We’ve collected over 5000 responses in recent years and currently 99% of clients rate us as good or excellent. We’re working really hard to make that 100%.

We’re also proud to have been awarded a certificate of excellence by Tripadvisor for consistently good feedback.

feefo

New Generation Feedback

Check out some of the most recent New Generation feedback below….

“This was our first time with New Gen. My 2 sons started off in bombers but the eldest was moved up a group. I can honestly say by the end of the week they were both significantly better skiers. Both in technique and confidence. I felt the instructors really try to improve their techniques as opposed to just guiding them around.”

December 2016, Courchevel 1650

“New Generation Ski were absolutely brilliant from start to finish. Our 4 year old little boy loved every single lesson and he couldn’t wait to get back the next day. I was really impressed by how friendly the instructors were and how good they were with him. They even let us add on an extra day of lessons last minute because he enjoyed it so much. I would hugely recommend them and will use them again next year!”

January 2017, Morzine

“Our children both really enjoyed and made good progress in their lessons. Our teenage son especially enjoyed his lessons with Jerome, who focussed on freeride as well as technique! New Gen kept us informed about whether the children’s lessons would be group or individual, even before arrival in resort. Amy was always around at the start and end of lessons, and even came to meet us in our chalet the evening we arrived. Definitely the best ski school our children have been to, and would highly recommend. ”

December 2016, Tignes

“A very friendly company that offered what I needed to get me back on the ski slopes after over 20 years away from skiing. My tutor was excellent and gave me a good refresher course. I felt very confident after this to get back on the slopes and had an excellent holiday.”

December 2016, Les Arcs

“My ski instructor was Marco always looking to move forward as my skiing ability improved, any queries with the service team was dealt with swiftly professionally with out fuss with good communication.”

March 2016, La Tania

“Fantastic tuition. After many years without lessons we decided to have some refresher sessions. Our two private lessons with Rueben exceeded our expectations and really helped improve our technique. We would recommend new generation to anyone from beginner through to experienced.”

March 2016, Val d’Isère

“From beginning to end it was really easy in terms of booking, meeting, accommodating a changed schedule, etc. and we thought that the coaching itself was superb. We both feel that we learned a lot both in terms of technique and also the layout of the resort. We hope that Alessandro and Emily are back next year and that we can up where we left off.”

March 2016, Méribel

Still not convinced? For more feedback from each of our resorts, view our feefo page directly.