Our Team

Team New Gen has grown a little over the last 20 years, in both size and spirit. We now have instructor teams in 17 resorts across the French, Swiss and Austrian Alps. As well as an awesome off-hill support team working behind the scenes in the UK and in France. They’ll make sure that your experience with us runs as smoothly as clockwork, from our first contact, during the booking process and through to your time in resort.

Our UK reservations team are based in Letchworth. They’ll be on hand to answer all your queries and guide you through the booking process.

Then over in the snowy Alps, in Courchevel, are our overseas support staff, who will be there to help with any in-resort queries and bookings, and keep everything ticking over. So all you need to worry about is whether to pack goggles or sunnies. And where you can find the best vin chaud.

Meet Our Instructor Teams

With 17 ski resorts to our name, there are far too many ski and snowboard instructors to fit onto one page. But if you select your resort below you can take a sneak peak at the instructors in your resort.

Meet The Off-Hill Team

Rebecca Miles

Sales & Marketing Director

Joined in 2010

As the sales and marketing manager for New Gen my job is look after our marketing & sales strategy, oversee the in resort sales teams and run the marketing department in head office. Before New Gen I did an English Literature degree and worked for 5 years in an advertising agency in London. Winter 2011/12 was my first winter out in France and in the summer I work from home in sunny Cornwall. Quite simply I think I have the best job in the world; fantastic brand, genuinely lovely people to work with and always a new adventure waiting around the corner.

Adam Whale

Instructor Manager

Joined in 2010

I’m the Instructor Manager here at New Generation. My job is to look after and co-ordinate the instructor environment at the school to ensure that we have a great team of people for you to ski with. I first qualified as an instructor in 2006 and I still enjoy teaching and love spending time in the mountains helping people to develop. I enjoy spending my time with the great people that I work with and feel very lucky to be able to work in this environment.

Sara Fernie-Jones

Marketing Manager

Joined in 2012

Like most people who settle in the Alps I came for a season and kind of got hooked. I was only doing a sabbatical. That was in 2005, and many years later I’m still here. In that time I met and married my husband, travelled Europe in our beloved VW camper Poppy, spent a year in Canada, several months backpacking in Asia and cycled around Spain before we finally settled buying a house in the Courchevel valley. The final piece in the puzzle was getting a job with New Generation back in 2012 and I’ve not looked back since.

As part of the marketing team at New Gen my role is to ensure that the service we deliver meets the needs of our clients. It’s something that keeps me on my toes as the market and expectations change. And means I am never far from my camera phone when fresh snow falls, ready to share the love.

Sharon Nash

UK Office Manager

Joined in 2014

I started skiing about 27 years ago on a really wet cold night at a dry ski slope in the UK and was hooked! I skied in Andorra and then discovered Tignes. After a few years not skiing, due to having a family, we then introduced our 2 children to the sport and so was able to enjoy skiing as a family. I felt it was important to give something back to a sport I love so I qualified as a Snowsport England ski instructor & then as a BASI ski instructor, now I also teach in the UK at an outdoor ski centre.

I was really lucky to be able to join New Gen when they opened the UK office in 2014 and so now all day I am able to chat about an amazing activity.

Gabby Thorpe

Customer Service Manager

Joined in 2012

I first learnt to snowboard in New Zealand, where I spent year after Uni. After that I went a few more times, but I knew I’d never be any good unless I could spend a full winter season somewhere. In July 2006 I was made redundant from my job at a supported housing charity in Sheffield, so I took the opportunity to do 1 season, working as a massage therapist in Courchevel.

From the moment I arrived I loved everything about it. I spent 5 winters in that job, working in the Mediterranean in the summer months. I started at New Generation in 2012 for winter, and have been working year-round for the last 5. The guys at New Gen also taught me to ski, which I’m still enjoying and trying to improve! I love opening my curtains each morning and still being in awe of what I see.

Janine Gosling

Operations Support Coordinator

Joined in 2014

I only started skiing as an adult, when I needed a change from working in the UK. I now enjoy both skiing and snowboarding but still have plenty of room for improvement of both! I used to work full time for a travel company, working winters in Courchevel and summers in the Ardèche. Many of the New Generation team here were already friends/ well known to me. I joined the Ops team 2 years ago and now live permanently in the mountains. I have been in France for 9 years and love it!

Hannah Elliott

Marketing Assistant

Joined in 2015

I grew up skiing on the weekends at my grandpa’s chalet in Ellicottville, New York – little did I know I would end up living in the French Alps and working in the ski industry. After university I did the cubicle thing for a while years and then decided I needed to get out and see the world. After various jobs and countries, my husband and I decided to settle down here in the 3 Valleys. Winter 2013/14 was my first season in Courchevel and I haven’t looked back since.

As the Marketing Assistant for New Gen I focus on social media, blogs, website upkeep and lots more!

Carly Hollingsworth

UK Reservations Team

Joined in 2015

I went on my first ski holiday to Courchevel three years ago with my young family and have been hooked ever since. We all learnt to ski with New Gen and enjoyed the lessons so much I decided to come and work for them – it helped that the UK office is two minutes away from my house.

Marieke Pellerin Niks

Finance Assistant

Joined in 2016

Being born and raised in The Netherlands (that small flat country at the other side of the sea of England), my parents took me on a holiday to Austria when I was about 7 years old. And I fell in love with the mountains and I said to my father ”Daddy, when I’m older, I will live in the mountains”.

And when I got older I went climbing and hiking in Austria and Italy every year and in 2010 I signed up for a stage to climb the Mont Blanc. And than… I fell in love again. Love at first site with my High Mountain Guide! Six months later, I moved to France and I’ve lived here ever since. And when your husband is a Mountain Guide, you need to know how to ski. So I learned to ski 5 years ago. In summer I like to go walking with my dog, biking and I really love climbing and Via Ferrata.

In The Netherlands I worked as an audit controller for an insurance company. After a few years living in France I really started to miss the office live and the contact and working with others. So I applied at New Generation to use all my language skills.

Sarah Michie

Instructor Courses Chief Administrator

Joined in 2014

I learned to ski when I was 16, in Holland, in the summertime. True story! I left University in 2013 and decided to take a gap year before applying for a “real job”. Skiing had become a big part of my life, so I took the BASI Level 1 and headed to Courchevel. I’m not ashamed to admit I bribed the New Gen staff with warm cookies and cake for the chance to shadow their instructors – it worked so well they offered me a job, and even supported me through my BASI Level 2.

My role is to organise New Generation’s instructor courses, so I get to see new instructors develop and improve – it’s very rewarding.

Join the Team

We’re passionate about developing people, whether that’s our clients on the snow or our teams in resort. We’re also passionate about creating awesome customer experiences, from the time of booking, through to their time with us on the snow, and everything in between. We believe that with the right teams and individuals who share our values, we can create a great work environment, which will enable us to help our clients to have amazing holidays.

If this sounds like the sort of team you’d like to join then we’d love to hear from you.

Ski Instructor Jobs

Join our instructor team

We are always on the lookout for amazing instructors to join our friendly team. If you are BASI ISTD qualified or equivalent and are looking for a rewarding role to use and develop your skills then please contact our Instructor Manager Adam Whale on adam.whale@skinewgen.com for more details.

Continue your training

If you are currently working through your qualifications and might be interested in joining one of our training groups, or registering your interest for future work then we’d love to hear from you too. Drop Adam an email on adam.whale@skinewgen.com.

This is a fantastic opportunity for you to put your ski instructor knowledge to good practice. We don’t just offer ski training but like to coach our clients and students, providing them with a full mountain experience and excellent ski tuition.

In-Resort & Off-Hill Roles

Customer Service Administrators

Winter 2018.19

We are recruiting for Winter Customer Service Administrators, based in our Bozel office. The role involves dealing with client queries, supporting our instructor and admin teams across all resorts, taking bookings, and admin prep for coming weeks. It can get very busy so you need to be able to think on your feet and manage several tasks at once. Must be fluent in English (speaking and written).

Please contact Gabby Thorpe at gabby.thorpe@skinewgen.com to apply or for more information.