The lifts have shut. Our clients have gone back to life in the UK. Team New Gen has dispersed to their summer locations. And now, we sit back and begin to reflect on the season. 

This time of the year is when we recharge our batteries, and take time to look back on the past winter. What worked? What didn’t? What was amazing? What wasn’t so amazing? Each season is an opportunity to learn, and this year we have 4 things we’ve learned that stick out strongly in our mind.

Top 4 Things We’ve Learned This Season


1. There is such a thing as too much snow

Okay, we said it. We didn’t think we’d ever utter those words, but this winter proved us wrong.

On one hand we are so grateful to have had such a snowy season. Especially after a handful of not-so-snowy winters, it was a much-needed and happy change. But by the time March wrapped up, can you blame us for just wanting a sunny day on the slopes?

Also, the extreme levels of snow and wind led to a resort closures, road closures, resort-implemented curfews, and left people getting stuck on the other side of the mountain. We’re happy to have those insane snow levels behind us – for now at least.

Tignes Snow Level

2. There will be life after Brexit

The morning we woke up to news of Brexit, the entire ski industry had a minor major panic attack. No one knew what it meant for the future of our businesses and life in the Alps as we know it.

Nearly two years later, the only thing we know for sure is that skiing and ski holidays will continue to exist post-Brexit. Businesses are going to learn how to navigate and adapt to new laws and regulations that are yet to be known.

But one thing is for sure: we’ll still be here, along with many other companies, providing you the same memorable ski holiday experience you’ve come to know and love.

top 5 things we've learned this season

3. Diversity makes a difference

Since the early days of New Gen, we’ve always placed a huge value on team diversity, which is why we now have 13 different nationalities represented.

Each person brings a little piece of where they come from to New Gen. The variety of worldviews and experiences makes us a more inclusive company, with a diversity of ideas and opinions coming to the table. This means we can offer rich, creative, and exciting experiences to you, our clients

5 things we've learned this season

4. Celebrations unite us

As we celebrated 20 years of New Gen this past season, we had the opportunity to connect with a number of people in the New Gen community. We bonded over shared stories from the past years. We got together with old team members, who have since gone on to do other work. We came together to perform 20 Acts of Kindness. We even got to sit down and speak with clients who started skiing with us in 1998 and are still doing so today.

It was a season of celebrations, and it brought the entire New Gen community together over a shared experience.

We know we’ll learn more next year, and that’s the beauty of life isn’t it? Never staying stagnant, always growing and evolving, so that we can be our best selves – and offer the best experience to our clients, partners & team members.

What lessons have you learned this past season? We’d love to hear about them in the comments below.